You have up to 7 days from reception of your order to return your item for another size or request a refund by post:
Prepare your parcel enclosing the Return Form
Pack the items securely with tags intact on the garment, in the original packaging if possible, and enclose the Return Form. You must state on this document whether you want to change the size or colour, or there is any defects on the items.
Shipping cost will be borne by customers.
Attach the returns label in a visible area on the parcel
You can send over your items to:
BLANCHEUR (HLIUEM Group Sdn Bhd)
No. 145, Jalan Maarof, Bangsar, 59000 Kuala Lumpur.
-Email / Text Us The Tracking Number
You can send us the tracking number of your parcel at firstname.lastname@example.org or text us via WhatsApp at +6017-8855116.
Our Sales Assistant will inform you once we have received the parcel and your order will be processed within three (3) – five (5) working days after the arrival date.
All discounted items beyond 50% are non-returnable.